Many of you have aspired to get some technical certification for enhancing your career. Through a professional certification, you are certified as competent for completing a task or job. You usually get the certification by completing a program of study or passing an examination. However, now certifications and training programs are becoming less and less about delivering the value and more about padding up the resume. Often, there has been a mismatch between the knowledge people are supposed to gain from the certifications and how they actually perform. So, how is ITIL certification any different from these? Is it worth adding to your resume in 2020?
How does the ITIL Certification work?
The ITIL certification has five stages –
Every single one of these levels has different requirements and is awarded a particular set of credits. For example, to be certified as an expert, you need to have 22 credits. Apart from these, ITIL offers complimentary certification that can help you in reaching the expert level faster.
Will you get successful after getting ITIL certified?
Now, getting a certification is not difficult in today’s age. It simply demonstrated that you prepared for an exam and cleared it. But, there are many certifications that are losing their relevance because it has become possible to get them without learning anything about the subject. However, this is not the case for ITIL certification. Getting ITIL certified doesn’t automatically make you an expert on any specific skill set. ITIL is descriptive in nature that includes the set of best practices. ITIL certification is about understanding the ITIL principles and not about doing your job. This is exactly the reason why a Practitioner level was added to make it mandatory for the participants to use their theoretical knowledge in practice.
Also, when you adopt the ITIL, you must have an understanding of the framework and buy-in from professionals at different levels. It is about embracing change and being a part of the cultural shift by adopting the best IT Service Management practices. For a cultural shift, you must have a thorough understanding of what exactly you are making the change. This is one of the main aspects as to why ITIL certification is different from other certifications. It validates that the candidate has an understanding of the basics like terminology, processes, goals, hierarchy, and how IT is aligned with the business.
If you want to adopt successfully for your service desk, it is important for all the stakeholders to speak the same language, be on the same page, and work towards the same goals. This can be achieved by succeeding in incremental and iterative projects. Adopting ITIL is about applying the learning process as continual improvement. Through the practitioner level of the certification, you can rest assured that you will have theoretical as well as practical knowledge. According to the AXELOS, the practitioner level allows the candidates to speak the language of ITIL, translate it, and use it.
What happened to the ITIL certification after ITIL 4?
ITIL is known for providing several benefits to any organization with an IT department. Many big companies have ITIL project managers and practitioners working on IT projects. When ITIL 4 was released, it created a lot of stir in the IT sector. According to AXELOS, this version was more than just an update to the existing ITIL V3. It includes qualitative aspects of ITIL like culture, adoption, etc. Also, ITIL 4 also has a restructured certification path.
Some professionals were worried that the current ITIL certification won’t hold good because of the ITIL 4. But, it was soon made clear that current certifications are still valid. However, there are some changes made to the ITIL framework that will affect the people who are currently pursuing the V3 certification. They will not be able to simply take the examination without making some transition to the ITIL 4.
What is the certification path for ITIL 4?
For ITIL 4, a clear cut scheme has been provided that is aligned with the ITIL V3. So, every professional who is on the ITIL V3 certification path can continue their journey. Here are the modules of the ITIL certification:
- ITIL Managing Professional (MP) – It is focused on providing the participants with practical and technical knowledge about how they can work with the IT teams, workflows, and projects successfully.
- ITIL Strategic Leader (SL) – This module focuses on aligning the IT teams with the business functions. The certification will demonstrate your knowledge of how the IT teams can influence business strategies.
Is the ITIL certification worth it?
To answer this question, we need to address two situations:
- Will the certification be worth the money spent on acquiring it?
- Will it help in getting a job or enhancing your career?
If you have completed the ITIL 4 course, you can rest assured knowing that you will have a much better chance of grabbing the recruiter’s attention with an ITIL certification. In fact, many employers use the ITIL certification as a basic filter for weeding out the candidates. But, can it guarantee you a job? No. There is no sure-shot way of landing the job. The value of the certification is dependent on your age, job role, the market, and country you work in, and several other factors. You cannot use certification as a substitute for experience. When you equip the skill sets obtained via the certification with a good experience, you can better face the challenges faced during IT Service Management in the company.
So, is the certification worth the money? Absolutely yes, if you are able to back it up by demonstrating your knowledge’s value through your work. You can speak to any IT consultant, agent, or practitioner. Certifications can only help you succeed if you put in the effort to earn them and not for just checking a box and padding your resume. You should be focused on acquiring the knowledge, implementing it in real-world scenarios and measuring your work’s impact, and not just for the sake of passing the certification.